The ideal supplier

We evaluate every active supplier and each year present a Supplier of the Year Award.

We expect suppliers to co-operate with us on the basis of good commercial practice, with mutual trust and respect. We encourage competition between prospective suppliers and look for superior expertise with favourable total acquisition costs. We bring our suppliers into our supply chain and expect not only creativity, flexibility and reliability, but also creation of value stretching beyond pricing alone.

E-T-A has created 3 categories of approved suppliers:

1. Serial suppliers

..meet our regular requirements. We usually sign frame contracts with a one-year validity and review business relationships annually.

2. Preferred suppliers

..will have proved a reliable serial supplier and optimised our business relationship with suggestions for improvement to our mutual benefit. We typically sign contracts for a substantial value with a validity of several years.